Affirma for Telecommunications
Seamless Connectivity for Future Expansion
The rapid and unceasing growth in the telecommunication industry places providers under constant pressure to adopt new products, services and technology, which requires continuous integration of new technologies both for internal data sharing and for exchange between operators and equipment suppliers.
Affirma empowers organizations to ingest, manage, and generate diverse metadata throughout the data lifecycle, ensuring data remains accurate, accessible, and ready to drive informed decision-making.
Telecommunications Business Unit operations will be 40% digitized and automated using AI/ML by 2030.1
Telecommunications data usage is growing at nearly 20% per year, fueled by 5G expansion, video demand, IoT growth, and Fixed Wireless Access solutions.2
Network Infrastructure Management
Connecting the global population, connecting intelligent devices, and remote work requires increased network capacity and improved data throughput. In addition, innovative use cases, such as remotely operated equipment and semi-autonomous vehicles rely on reduced latency. Telecommunications infrastructure such as routers, switches, servers, transmission lines, and data centers must work together for reliable and high-speed service across technologies. By representing the network infrastructure starting with available standards, for example the TM Forum SID, for devices, network architecture and protocols, for data exchange and then augmenting with administrative and business-related metadata, the resulting telecommunications model can become the managed foundation for design, capacity planning, and fault management to ensure reliable communication services.
Cyber Security
It is essential to protect telecommunications from cyber-attacks and data breaches to allow people to stay connected globally. It is also critical for public safety, emergency response and disaster management, for health care, banking, defense and entertainment. Metadata provides context and information about data, such as for access control, anomalous network traffic information, unusual pattern recognition, compliance reporting, information for forensic analysis and for informed decisions related to normal operations and incident response. It can include information about data integrity and authenticity, ultimately to enhance security and for faster incident response times.
Customer Experience
The telecommunication industry offers a huge range of services to their customers, ranging from mobile and broadband connectivity, entertainment, devices and smart home solutions. The customer experience includes engaging through mobile apps, websites, automated services and customer support calls and in-store visits. Metadata about customer preferences, for interactions from initial point of contact to billing and beyond can be utilized for data analytics to continuously improve the customer experience through personalized recommendations and content. Metadata can also make it easier for customers to search and find what they need through their digital interactions.
Affirma Capabilities
Connecting your Ecosystem of Data and Technology Investments
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Recent survey shows which technologies are likely to be implemented by 2026, necessitating managed data . 2024 Top Technology Investments and Objectives for Telecom
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